Client: Hotel Chocolat
Industry: Premium Retail – Food & Confectionery

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Hotel Chocolat is one of the UK’s leading chocolatiers, known for their luxurious, ethically sourced products and unique in-store experiences across over 125 locations.

The Challenge
Hotel Chocolat had recently invested in Blue Yonder’s Space Planning software but needed expert guidance to get the system up and running in a way that would deliver real business value.

Our Solution
JDH Solutions partnered with Hotel Chocolat to implement the software effectively and build the foundations for long-term success. We:

• Created a detailed fixture library based on their store formats
• Built a comprehensive product library with all relevant attributes
• Provided a full set of high-quality product images
• Configured the system to ensure it was ready for day-to-day use by the internal teams

‍The Value
With the system fully implemented and tailored to their needs, Hotel Chocolat now has the tools in place to plan, test, and optimise their in-store space with precision. This has:

• Improved merchandising efficiency
• Enabled data-led decision making
• Supported more consistent and visually impactful store layouts
• Saved time for internal teams by providing everything needed to generate accurate and effective planograms

By unlocking the full potential of Blue Yonder’s software, JDH Solutions has helped Hotel Chocolat turn a software investment into a tangible asset that drives better retail execution and supports business growth.

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